Acceptance of Terms
By using our platform, you agree to abide by all terms and policies outlined herein.
Anaya
Terms and Conditions
These terms explain how customers and beauty service providers use the platform, including booking, payment, appointment management, and provided services.
Last updated: 2026-07-14
Customer Terms
Booking Policy
Bookings must be made through the app. Cancellations or rescheduling are allowed up to 2 hours before the appointment.
Payment Terms
All payments are processed securely. Refunds are subject to our refund policy.
Provider Terms
Service Standards
Providers must deliver services as described and maintain high-quality standards at all times.
Appointment Management
Providers are responsible for managing their appointments and updating availability promptly.
Payment and Fees
Providers receive payments after service completion. Platform fees are deducted as per the agreement.